I just came up with the test people should have to take in order to be allowed on the internet. Here it is:
Tag Archive: Macs are stupid
Nov 30
Another one from the Baffled Tech
The Baffled tech has become a regular at sending me stuff, here’s another one: Message: Client came into chats unable to login. They had used one of the reset password functions and then came into the chat system and said: Baffled tech: Welcome to BRAND. Thank you for choosing Live Support. How may I be …
Oct 26
Is that what iWeb does?
Here’s another co-worker submission: The client below appeantly thinks that tech support has never heard of iWeb or FileZilla as they feel that they must explain to us what the programs are/what they can do: Dear Company, I have recently tried to update my website www.clientsdomain.com but my web designer has had problems uploading new …
Sep 21
The Life of a Mind Reader
This was an actual ticket I got this evening: Error message: Trying to log in to this IMAP/SMTP account failed. Verify that the username and password are correct. This affects my business directly. That’s it, no other explanation of what was happening. Well thanks to my finely tuned Techtard Translator (patent pending), I assumed that …
Sep 06
ARE YOU KIDDING ME?!
Seriously, a client just came in with this question: “how do i connect to my server using OSX” (yeah I thought the lack of punctuation was funny too). I thought about including the rest of the chat, but it’s just too painful. Seriously? You ordered a dedicated server and you don’t know anything about the …
What’s Shakin?