Here’s another co-worker submission: The client below appeantly thinks that tech support has never heard of iWeb or FileZilla as they feel that they must explain to us what the programs are/what they can do: Dear Company, I have recently tried to update my website www.clientsdomain.com but my web designer has had problems uploading new …
Oct 24
We are IE, Resistance is Futile!
This is a chat a co-worker submitted, enjoy: baffled tech: What browser are you using to access the webmail? The Innovator: Internet Explorer baffled tech: What version of Internet Explorer are you using? The Innovator: Google Chrome baffled tech: I am sorry but are you using Internet Explorer to access the email or Google Chrome …
Sep 21
The Life of a Mind Reader
This was an actual ticket I got this evening: Error message: Trying to log in to this IMAP/SMTP account failed. Verify that the username and password are correct. This affects my business directly. That’s it, no other explanation of what was happening. Well thanks to my finely tuned Techtard Translator (patent pending), I assumed that …
Sep 06
ARE YOU KIDDING ME?!
Seriously, a client just came in with this question: “how do i connect to my server using OSX” (yeah I thought the lack of punctuation was funny too). I thought about including the rest of the chat, but it’s just too painful. Seriously? You ordered a dedicated server and you don’t know anything about the …
Aug 31
Captain SSL Strikes Again!
All I can really say about this chat is “What the hell is this guy talking about?” Read on and you’ll understand (as usual, the names have been changed to protect the retarded). This was submitted by a co-worker (thanks El Jefe!). *Cpt SSL*: Hi *El Jefe* – *Cpt SSL*: I have some pre-sales technical …





What’s Shakin?