All Tech – No Logic Tech Support Humor and Rants – "Share our pain."

That’s a Stupid Question

At the end of my post titled Webhosting Packages 101 (http://alltech-nologic.com/2010/07/webhosting-packages-101/) I posted a couple of stupid questions about hosting.

I've decided to create a full blog post dedicated to dumb questions that Tech Support has been asked.

Yes these are in fact questions I and my coworkers have been asked.

Let the madness begin.

"Will you build my website?"

Why sure! I'd love to waste my time and every other client's time by stopping and spending hours building your site for you.

"If I cancel my hosting with you will my e-mail that's on your server still be available?"

Why yes, we love spending time and resources on people who are giving us nothing in return.

"I haven't paid my bill in six months, WHY IS MY SITE DOWN?"

This guy's cell phone bill must be a blast to read through...

As a follow up to the previous question:

"What do you mean you deleted my account???!!!!"

Well we normally keep tens years worth of accounts on hand, that is for the extremely, small, off-chance that you want to open your files again.

Those files are stored in the server that looks and sounds suspiciously like a paper shredder.

"What's a domain?"

To which the response was: "that's the web address for your site"

"What's a web address?"

It's people like this that really make me understand the need for something like an Internet Driver's License.

"What do I do?"

Yes this was the only thing in the client's inquiry.

Possible responses may include:

"To heat up food, please insert into microwave and set timer for an appropriate amount of time."

"For your car to move, you must first have gasoline in the tank."

For more information on vague questions please see: http://alltech-nologic.com/2010/08/mind-readers/

Related posts:

1. That’s a Stupid Question: Part 2
2. That’s a REALLY Stupid Question!
3. How to Use a Search Engine
4. You can Host Houses?
5. Hold Times