I’m going to let everyone in on the not, nearly, very, secret, at all Tech Support Tool called: Google.
The site: xkcd has already documented how to become the local Tech Support expert so I’m going to focus in on a key step in the process that not many people (at least web hosting clients) seem to grasp: How to put a query into Google (or any other search engine) when trying to find information on a question.
Steps to looking something up in Google. (I’ve tried to break these down like instructions on a box of Pop-Tarts) You may want to open a new tab or browser window so you can follow along:
Please note: These instructions are pretty uniform across multiple search engines (the search button might be labeled differently!)
- Type www.google.com into your web browser
- Hit enter
- Wait for the page to load
- Find the search box (it’s in the middle of the screen)
- Type in what you’re searching for (you can even type in questions!)
- Hit enter or click Google Search
- Wait for the next page to load
- Look at the returned entries until you find something that looks promising
- Click on the link to the promising information
- Wait for the page to load
Please note: Using the back button will be covered in a future installment, I apologize for any inconvenience.
If you need something visual I’ve used the site: Let Me Google That for You to create a demonstration.
To view the demonstration please go to: http://lmgtfy.com/?q=alltech-nologic.com.
Hopefully this will clear up any basic questions about using a search engine.







Did I leave anything out on how to run basic query?
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