A weekly rant and illustration of how stupid you sound when you communicate various things to us. This week we cover: “I’m paying you people x amount of money! Can’t you do it for me?”
Monthly Archive: July 2010
Jul 30
DNS Basics
DNS is something of a black art, it’s also an integral part of what makes the internet at as convenience as it is. What I’ve done is try to take away some of the mystery and put it into what I hope is simple language so that you aren’t left wondering what this stuff means.
Jul 28
How to Use a Search Engine
I’ve decided to take the mystery out of one of the greatest skills in Tech Support’s arsenal for solving problems. (aside from the Black Magic we’re taught at: “How to be a Computer Ninja School.”) What is this strange Voodoo that you too can perform? It’s called using a search engine.
Jul 25
Webhosting Packages 101
In the web hosting industry there are lots of options available. It seems many people expect to be able to host anything they want while only paying pennies a day in hosting costs. This just isn’t the case, hopefully this will shed some light on what to expect with various levels of hosting.
Jul 19
How to Piss Off Tech Support
Everyone I work with is generally a pretty happy person, our job is to help people with problems they are having with the services we provide. But sometimes people do somethings that really piss us off. If you want to know some surefire methods to give you poor service keep reading.
What’s Shakin?